The information required when making CJRS claims online

The information required when making CJRS claims online

If you have opted to furlough any workers under the Coronavirus Job Retention Scheme (CJRS) in the last few months, you are likely to be aware that the HM Revenue & Customs system for claims opened yesterday (20 April 2020).

To ensure any claim you require can be processed efficiently, please ensure that you have your HMRC Government Gateway log in details available and make sure PAYE is added as a tax to your online account. If you do not currently have an online account, you can register for this at

You will also need to provide the following information for the claim:

  • The number of employees being furloughed;
  • The dates employees have been furloughed, to and from;
  • Details of employees (full name and National Insurance Number);
  • Total 80% of gross pay plus any associated Employer NIC and minimum Employer pension contribution;
  • Your Employer PAYE scheme reference number;
  • Your Corporation Tax Unique Taxpayer Reference, Self-Assessment Unique Taxpayer Reference or Company Registration Number, as appropriate for your entity;
  • Your UK bank account details;
  • Your organisation’s registered name;
  • Your organisation’s address; and
  • Full name and contact telephone number for the person responsible for the claim at your company.

If our Payroll Team process your payroll and will be calculating the claim on your behalf, you will not need to provide the information detailed at points 3 to 5.

Our Payroll Team are currently experiencing a high volume of queries surrounding the CJRS and are working on submitting claims. If you have contacted the team, please rest assured that your request will be actioned and responded to as soon as possible.

Thank you for your patience during these unprecedented circumstances.